Shipping & returns

For International shipping please contact me via email or instagram and I can quote for your location. Any international buyers are liable for customs chargers at their border (0-25%). For international returns customs chargers and return shipping are not refundable and import customs back to the UK will be deducted.

If you’d like to pick up from The Pottery please email me to arrange and I can discount for no shipping.

UK Shipping will be dispatched from the Pottery within 3 days and sent with standard courier or Royal Mail 2-4 day service. For faster delivery please email me to arrange or quote an express service.

TO ARRANGE A RETURN PLEASE CONTACT ME VIA EMAIL. RETURN POSTAGE TO BE COVERED BY THE BUYER AND FULL REFUNDS GIVEN UPON THE SAFE ARRIVAL OF THE RETURNED PIECE. FOR ANY PACKING ADVICE PLEASE ASK